How To Cancel a Recurring Membership Payment or Donation Payment?
Memberships paid through PayPal are automatically renewed (paid again by Paypal) each year unless the subscription is cancelled or the funding source (e.g. credit card) Paypal has on file expires. The same applies to recurring donations.
Note that the Arizona Enneagram Association does not hold any credit card information on file — these are entirely with the external payment processor PayPal we do not have access to or retain that information. Paypal “pushes” a payment to us and we renew the subscription/membership. In order to stop the recurring payment, you have to cancel it on the Paypal site.
To cancel your Paypal recurring payment, login at PayPal and follow PayPal’s instructions on how to cancel a subscription. In short, you need to find the “preapproved payments” menu point or the transaction where you set up the subscription (or the last transaction sending funds to JMIR) and click the cancel button.
A subscription cancellation will cancel the (future) automatic annual renewal (recurring payment), but will not affect the current membership for the already paid 12-month term, and we are unable to refund portions of the membership fee for “unused” months within the current term.